FAQ – The Epilogue Book Co

What types of books do you sell?

The Epilogue Book Co specialises in romance books across a range of genres. We stock both indie and traditionally published authors, with a particular love for discovering stories you might not find everywhere else.

Do you stock Australian and indie authors?

Absolutely! Supporting Australian and indie authors is a big part of The Epilogue Book Co. We’re passionate about giving readers the chance to discover incredible authors and stories.

Can I request a book or author?

Yes! If there’s a particular book or author you’d love to see stocked, get in touch with us. We’re always looking for our next great read.

Do you offer pre-orders?

Where available, pre-orders will be clearly marked on the product listing. Pre-order availability, release dates and dispatch information will be provided with the individual title.

Is my book gift wrapped?

Every book is packaged with care and a little extra love. Your book will be thoughtfully wrapped before it makes its way to you, because we believe opening a new book should feel just as special as reading it.

How much is shipping?

We keep shipping simple with flat-rate Standard Shipping within Australia, with free Standard Shipping on orders of $150 or more.

Express Shipping is also available, with the cost calculated based on the packed weight of your order at checkout.

For full details, including shipping rates and delivery information, see our Shipping & Delivery page.

How long will my order take to be dispatched?

We aim to have your order packed and on its way within 1–3 business days where possible.

Orders placed on weekends or public holidays will be processed from the next business day.

Once your order has been dispatched, you'll receive tracking details so you can follow its journey.

Can I change or cancel my order?

If you need to make a change or cancel your order, please contact us as soon as possible. We’ll do our best to help, however changes may not be possible once your order has been processed or dispatched.

Something isn't quite right with my order. What should I do?

We want every order to arrive safely and as expected. If there’s ever an issue with your order, please get in touch with us as soon as possible with your order number and details, and we’ll work with you to make it right.

Can I return a book if I change my mind?

We don't accept returns or exchanges simply because you've changed your mind.

This includes no longer wanting the book, ordering the wrong title, deciding you don't like the book, or finding it elsewhere after placing your order.

Your rights under the Australian Consumer Law still apply where a product is faulty, damaged, incorrectly supplied or otherwise doesn't meet your consumer guarantees.

Please see our Returns & Exchanges page for full details.